Frequently Asked Questions
Some of the more common questions asked by customers. Please call us with any questions not listed below.
Two payment options either pay immediately by credit card/paypal or request an invoice if you operate in the travel trade industry, we operate a 4 week before departure date payement scheme.
If you have paid immediately online you will receive an email with your ticket information.
Please contact us via email or telephone on 0800 024 8070
We have a contact centre with advisors who are happy to help you with your booking. You can call us free on 0800 024 8070.
Yes, you can amend your booking up to 48 hours before your travel date, Monday – Friday only.